Strategic Stakeholder Engagement

By Hani Hmedeh

Course Structure:

Module 1: Introduction to Strategic Stakeholder Engagement

  • Defining Strategic Stakeholder Engagement and Its Significance
  • Recognizing the Critical Role of Stakeholders in Project Success
  • Embracing the Practitioner's Role as a Stakeholder Engagement Specialist

Module 2: Understanding Stakeholder Dynamics

  • Exploring Stakeholder Types and Their Impact on Projects
  • Recognizing Stakeholder Interests, Needs, and Expectations
  • Analyzing Stakeholder Influence and Power Dynamics

Module 3: Stakeholder Mapping and Analysis

  • Techniques for Identifying and Mapping Project Stakeholders
  • Conducting Stakeholder Analysis and Prioritization
  • Creating Comprehensive Stakeholder Engagement Plans

Module 4: Effective Stakeholder Communication

  • Crafting Clear and Tailored Messages for Different Stakeholder Groups
  • Strategies for Timely and Transparent Communication
  • Developing Communication Plans to Address Stakeholder Needs

Module 5: Building Trust and Relationship-building

  • Techniques for Building Trust and Credibility with Stakeholders
  • Nurturing Positive and Collaborative Stakeholder Relationships
  • Balancing Transparency and Confidentiality in Stakeholder Engagement

Module 6: Conflict Resolution and Issue Management

  • Approaches to Resolving Stakeholder Conflicts and Issues
  • Strategies for Handling Difficult Stakeholder Situations
  • Leveraging Conflict Resolution to Strengthen Stakeholder Engagement

Module 7: Stakeholder Engagement in Decision-making

  • Engaging Stakeholders in Project Decision-making Processes
  • Techniques for Soliciting Stakeholder Input and Feedback
  • Aligning Stakeholder Interests with Project Objectives

Module 8: Measuring and Evaluating Stakeholder Engagement

  • Defining Metrics to Evaluate Stakeholder Engagement Effectiveness
  • Collecting Data and Analyzing Stakeholder Satisfaction
  • Incorporating Insights to Enhance Future Stakeholder Engagement

Module 9: Ethical Considerations in Stakeholder Engagement

  • Integrating Ethical Principles into Stakeholder Engagement
  • Strategies for Balancing Stakeholder Interests and Organizational Values
  • Navigating Ethical Dilemmas in Stakeholder Management

Module 10: Case Studies and Practical Application

  • Analyzing Real-world Stakeholder Engagement Scenarios and Challenges
  • Applying Course Concepts to Simulated Stakeholder Engagement Situations
  • Enhancing Critical Thinking and Relationship-building Skills