Program Management 101

By Hani Hmedeh

Course Structure:

Module 1: Introduction to Program Management

  • Overview of Program Management as an Art and Science
  • Differentiating Programs from Projects
  • Importance of Program Management in Achieving Organizational Goals

Module 2: Fundamentals of Program Planning

  • Defining Program Objectives and Scope
  • Creating a Program Roadmap: From Vision to Execution
  • Identifying Key Milestones and Deliverables

Module 3: Governance and Oversight

  • Establishing Program Governance Structures
  • Roles and Responsibilities of Program Managers and Stakeholders
  • Ensuring Alignment with Organizational Strategies

Module 4: Stakeholder Engagement and Management

  • Identifying and Analyzing Stakeholders
  • Strategies for Effective Stakeholder Communication
  • Handling Stakeholder Expectations and Conflict Resolution

Module 5: Program Risk Management

  • Identifying and Assessing Program Risks
  • Mitigation Strategies and Contingency Planning
  • Monitoring and Adapting to Changing Risk Landscape

Module 6: Integration and Coordination

  • Ensuring Cohesion Among Interconnected Projects
  • Managing Dependencies and Interactions
  • Leveraging Cross-Project Synergies for Enhanced Program Success

Module 7: Performance Measurement and Reporting

  • Establishing Key Performance Indicators (KPIs)
  • Tracking Progress and Measuring Program Success
  • Crafting Effective Program Reports for Decision-Makers

Module 8: Continuous Improvement and Lessons Learned

  • Reflecting on Program Performance: Post-Implementation Review
  • Incorporating Lessons Learned for Future Programs
  • Embracing a Culture of Continuous Improvement